We respond within 24 hours.
Open a conversation and we answer within 24 hours. It stays on your account, so you never have to repeat yourself.
Your conversations →Open the app and go to the Orders tab to see live tracking.
Open the app, go to Orders, and use the cancel option if it is still available. If it is too late to cancel, open a conversation under Support and we will sort it out.
Go to the Account tab, scroll down and tap Delete account, then confirm. Your account and all data are permanently removed.
Go to the Account tab, then Manage addresses, to add or edit your saved addresses.
Email us with the subject "Rider Application".
Dato charges exactly what the restaurant charges — no platform surge fees, ever.
Open a conversation under Support and pick "A payment problem". Include the order, and we will resolve it within 24 hours.
To delete your account, open the Dato app and go to Account, then Delete account. Alternatively, email crshetty7@gmail.com with the subject "Delete My Account" and we will process your request within 48 hours.